Privacy Policy

1. Information We Collect

We may collect the following information:

  • Name, company name, and contact details (including phone number)
  • Jobsite location and service-related details
  • Communication preferences and message history

This information is collected when you request a quote, schedule a crane service, complete a form on our website, or communicate with us directly.

2. How We Use Your Information

We use your information to:

  • Schedule and manage crane services
  • Send service-related SMS notifications (appointment reminders, en route updates, job completion notices, and feedback requests)
  • Communicate regarding your job or request
  • Improve our services and customer experience

We do not use your information for unsolicited marketing messages without your explicit consent.

3. SMS Communications & Consent

By providing your mobile number and opting in, you consent to receive transactional SMS messages from Jayko Crane related to your crane service.

  • Message frequency varies based on your service activity
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For assistance, reply HELP or contact us at 801-223-7085 or [email protected]

We only send messages relevant to active or recent services.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only as necessary to:

  • Deliver services (e.g., internal staff, dispatch systems)
  • Comply with legal obligations
  • Protect our rights and safety

All partners and service providers are required to maintain the confidentiality of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements

7. Your Rights & Choices

You have the right to:

  • Opt out of SMS communications at any time by replying STOP
  • Request access to or deletion of your personal information (where applicable)

To make a request, contact us at [email/contact info].

8. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Jayko Crane
801-223-7085
[email protected]
40 N Geneva Road, Orem, UT 84057

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